Terms and conditions
Reservation and Payment
Reservations can be made through email or suggested travel agent, by letter, or by fax with a reservation form. Payments may be made by check or by credit card. A signed credit card authorization form is required for credit card payment.
DEPOSIT: $300 per person 30 days before departure If direct buy through email, all payment is due on the first day of arrival.
RUSH FEE: Reservations made less than two weeks prior to departure will incur a Rush Fee of $75.
CHANGE FEE: Changes made after reservations are confirmed will incur a Change Fee of $75+ whatever other airline/hotel/cruise line penalties apply.
Tour Price
Covers transfers, transportation, sightseeing, accommodation at hotels specified or comparable hotels (based on double occupancy), meals as mentioned, tour guide service.
Not included in the tour price are the visa fees, travel insurance, airport taxes, airport construction fees, meals or services not mentioned, gratuities or personal expenses such as excess luggage fees, laundry, postage, communications and beverages.
Tips
Any of trips stipulated by Minorities-Guizhou Travel is subject to tips for guide and driver as it is an international custom in terms of standard service offered. Tips specifications are as follows:
No. of persons guide driver
1-2 5$/day/person 3$/day/person
3-5 4$/day/person 2$/day/peroson
6-9 3$/day/person 1.5$/day/person
Above 10 2$/day/person 1$/day/person
Health
In order to ensure smooth operation of our tours, Minorities-Guizhou Travel requires exclusion of any person whose health makes them unsuitable for long trips.
Insurance
Minorities-Guizhou Travel is pleased to provide our clients with our comprehensive travel insurance plan. We strongly recommend the purchase of this plan to protect you and your travel investment.
Responsibility
1. Minorities-Guizhou Travel acts only in the capacity of an agent for purveyors of transportation, sightseeing and hotel accommodation. All coupons, receipts and tickets, are subject to the terms and conditions stipulated by the suppliers. Minorities-Guizhou Travel shall be exempt from any liability for loss or damage to property, injury of persons, accidents, delays, irregularities or other occurrences beyond its control. Every effort will be made to adhere to published itineraries. However Minorities-Guizhou Travel reserves the right to alter any itinerary at any time based on local conditions, and will not be responsible for losses incurred due to unpredicted circumstances.
2. Tour prices are subject to change. Minorities-Guizhou Travel reserves the right to adjust the listed price at any time for any reason. However, we will not adjust prices once the tour has been confirmed and deposit has been received.
3. Should weather or other unforeseen circumstances cause a delay in transportation before the tour’s departure, Gowee Co. reserves the right to postpone or cancel the tour, and any loss or additional expenses incurred shall be borne by the participants.
4. Should political upheavals, bad weather conditions or the like arise, local agents conducting the tour reserve the right to alter the itinerary as necessary. Any additional expenses incurred shall be charged to the participants.
5. Participants should strictly abide by the laws and regulations promulgated by the governments of the areas visited. Minorities-Guizhou Travel will not be responsible for any and all penalties due to any regulations of the visited area.
6. To be valid, all complaints must be submitted within 30 days of the end of the tour.
7. Participant is not allowed to change the confirmed itinerary, including transportation, hotel, meal and sightseeing. Any extra charge or loss incurred due to such change will be borne by the participant.
8. No refund shall be given for any portions of the package unused by the participant of his own accord.
Complaints and Arbitration
If you have any complaints during your holiday, please inform your local guide or our specified local representative or the suppliers immediately of the situation so that we may promptly attend to the matter. Failure to promptly notify us of your complaint may reduce or eliminate any compensation that may be payable. In cases where a satisfactory remedy is not achieved, you must submit a written complaint to Minorities-Guizhou Travel within thirty days from the end of your tour. Complaints received by Gowee will be acted upon promptly and fairly within the terms of conditions specified in related papers.
Cancellation and Refund Policy
Minorities-Guizhou Travel reserves the right to cancel any tour prior to its departure for any reason. In the event of cancellation, Minorities-Guizhou Travel will refund any deposits and/ or payments prior to such cancellation.
The deposit is non-refundable and non-transferable in the event of cancellation by consumer or agent after confirmation of the booking. After payment is made, refunds will be made as follows:
If cancellation is made: Refund will be:
More than 60 days prior to departure tour cost less deposit
60-30 days prior to departure tour cost less $400 per person
29-08 days prior to departure 50% of tour cost
Less than 8 days before departure No refund
Additional penalties may apply for air, train, ferry or cruise ship tickets which have already been issued or for deposits paid to hotels during peak periods.
No refund will be made to those participants who break the journey regardless of the portions of the package unused. If, owing to serious illness or injury, the participant withdraws from the tour, a refund will be subject to the consent. No refund will be made to those participants who have failed to secure valid travel documents such as passport or visas.
Travel Insurance
Occasionally, unpredicted circumstances arise which may cause you to either cancel or interrupt your “dream vacation”. We recommend the purchase of travel insurance to protect your travel investment, as well as to cover unexpected expenses related to accidents or illnesses which might occur during your trip.
